Leslie Lopez
Lehigh,FL
Summary
Dynamic culinary professional with extensive experience at The Fresh Market, excelling in food preparation and customer engagement. Proven ability to enhance sales through appealing food displays and exceptional service. Skilled in kitchen equipment operation and employee supervision, consistently delivering high-quality results in fast-paced environments.
Overview
25
25
years of professional experience
Work History
Assistant Deli Manager
The Fresh Market
Fort Myers, FL
12.2022 - Current
- Assisted in managing daily deli operations to ensure high-quality service and product availability.
- Trained and mentored team members on food safety standards and operational procedures.
- Developed appealing food displays to enhance customer engagement and promote sales.
- Prepared and placed meat cuts and products in display counter to catch shopper's eye and boost sales.
- Efficiently processed orders for both walk-in customers and catering clients, ensuring accuracy and timely fulfillment of requests.
- Coordinated special events such as holiday promotions or cooking demonstrations to increase foot traffic in the deli department.
- Responsible for restocking and making new salads for salad case making sure all is fresh cooking hot foods for the hot case
Line Cook
American House
Bonita Springs, FL
07.2021 - 12.2022
- Prepared high-quality dishes adhering to restaurant standards and recipes.
- Operated kitchen equipment, including grills, fryers, and ovens, ensuring safety protocols.
- Assisted in developing new menu items to reflect restaurant's style and standards.
- Adapted recipes for special dietary needs, enhancing dining experience for guests with restrictions.
- Coordinated with front-of-house staff to ensure timely delivery of orders, enhancing customer satisfaction.
- Optimized food presentation, resulting in positive customer feedback and increased social media attention.
Produce Associate
Whole Foods Market Inc
Fort Myers, FL
04.2021 - 07.2021
- Operated machinery to prepare and package produce for distribution
- Monitored product quality to ensure compliance with safety standards
- Conducted inventory checks and managed stock levels effectively
- Implemented best practices for waste reduction and resource management
- Responsible for making a variety of bulk salsas and guacamole
Customer Service Cashier
Orange Leaf Frozen Yogurt
Fort Myers, FL
02.2019 - 07.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Resolved customer inquiries and concerns, enhancing overall satisfaction.
- Managed cash drawer with accuracy, maintaining balanced registers daily.
- Assisted in training new cashiers on operational procedures and best practices.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Developed and managed relationships with customers to increase customer loyalty.
Cook Operator
Independant Cafeteria
Fort Myers, FL
10.2000 - 04.2021
- Operated cooking equipment to prepare meals in high-volume kitchen environment.
- Monitored food quality and presentation, ensuring adherence to safety standards.
- Collaborated with team members to streamline food preparation processes.
- Trained junior staff on proper cooking techniques and equipment usage.
- Maintained clean and organized kitchen workspace for optimal efficiency and safety standards.
- Prepared food items according to recipe to drive quality and consistency.
Education
High School Diploma -
Fort Myers High School
Fort Myers, FL05-2000
Skills
- Customer service
- Customer engagement
- Food preparation
- Employee supervision
- Time management abilities
- Food plating and presentation
- Quality control
- Kitchen equipment operation and maintenance
- Multitasking
Languages
Spanish
Native or Bilingual
Timeline
Assistant Deli Manager
The Fresh Market
12.2022 - Current
Line Cook
American House
07.2021 - 12.2022
Produce Associate
Whole Foods Market Inc
04.2021 - 07.2021
Customer Service Cashier
Orange Leaf Frozen Yogurt
02.2019 - 07.2021
Cook Operator
Independant Cafeteria
10.2000 - 04.2021
High School Diploma -
Fort Myers High School