Leslie Luttrell
Lexington,KY
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Hardworking employee with customer service, multitasking, and devoted to giving every customer a positive and memorable experience. Skilled in managing schedules, handling correspondence, and maintaining records with precision. Known for enhancing workflow processes and improving organizational communication.
Overview
8
8
years of professional experience
Work History
Food Delivery Driver
DoorDash
04.2022 - Current
- Delivered food orders to customers in a timely manner.
- Ensured that the correct order was delivered to the customer.
- Handled cash payments from customers for delivery orders.
- Provided excellent customer service throughout the delivery process.
- Utilized GPS navigation systems to find most efficient routes for deliveries.
- Contacted customers if there were delays in delivery due to traffic or other issues.
Valet
Paul Miller Ford
Lexington, KY
10.2022 - 11.2023
- Greeted customers and opened doors for them upon arrival.
- Operated courtesy shuttles transporting guests to and from various locations on the property grounds.
- Maintained cleanliness of all areas used for valet operations, including lobby, driveways, and parking lots.
- Followed company policies related to guest satisfaction standards and procedures.
- Provided exceptional customer service by anticipating customer needs and exceeding expectations.
- Handled difficult situations calmly and professionally in order to maintain a positive relationship with guests.
- Parked and retrieved guest vehicles quickly to avoid long wait times.
- Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
- Maintained cleanliness of service area by sweeping, mopping and organizing.
- Provided parking services in a timely manner, including valet parking, self-parking, and shuttle services.
House Cleaner
Cleaning Authority
Lexington
03.2020 - 09.2022
- Swept, mopped, vacuumed and polished floors of all types.
- Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Sanitized doorknobs, light switches and other frequently touched surfaces.
- Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
- Checked supplies inventory regularly to ensure adequate levels are available at all times.
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
- Cleaned homes following specific and detailed protocols and requests.
- Operated in-house and portable vacuums to remove dust and debris from hardwood floors, carpets and upholstery.
- Coordinated home cleaning schedule based on client availability and realistic time constraints.
Secretary
The Law office of Daniel L. Thompson
Lexington, KY
09.2016 - 02.2020
- Provided administrative support to the office manager and other staff members.
- Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
Skills
- Customer service
- Time management
- Flexible schedule
- Customer communication
- Office correspondence
- Phone reception
- Phone etiquette
- Schedule management
- Appointment scheduling
- Complex Problem-solving
- Advanced planning
Timeline
Valet
Paul Miller Ford
10.2022 - 11.2023
Food Delivery Driver
DoorDash
04.2022 - Current
House Cleaner
Cleaning Authority
03.2020 - 09.2022
Secretary
The Law office of Daniel L. Thompson
09.2016 - 02.2020