Passionate, community-focused professional with 5+ years of experience in public health, social services, and care coordination. Committed to advancing health equity and improving outcomes for underserved populations through a trauma-informed, culturally humble approach.
Overview
7
7
years of professional experience
Work History
Outreach and Enrollment Coordinator
Opsam Health
San Diego, CA
07.2024 - Current
Conduct community outreach to identify and engage clients in need of healthcare and social support services.
Assist clients with enrollment in Medicare, Medi-Cal, CalFresh, and other government benefit programs, ensuring timely and accurate submissions.
Assess clients’ social and healthcare needs and connect them to appropriate medical, behavioral, and community-based services.
Build and maintain partnerships with clinics, nonprofits, and community-based organizations to enhance service delivery and address gaps in care.
Support clinic operations by streamlining referral processes and facilitating care coordination for high-risk and medically complex populations.
Establish trusting relationships with clients and their families to promote engagement, self-advocacy, and improved health outcomes.
Geriatric Case Manager II
Family Health Centers of San Diego
San Diego, CA
11.2023 - 07.2024
Conducted comprehensive assessments of clients’ health and social support needs, including psychosocial evaluations and home safety checks.
Provided therapeutic interventions and referrals to internal and community resources.
Served as liaison between Family Health Centers and Serving Seniors to increase awareness of the PACE program.
Assisted seniors in navigating the healthcare system, enrolling in Medicare, and connecting to in-network providers.
Evaluated mobility, cognitive function, and social support, ensuring holistic care for patients with complex health needs.
Linkage and Eligibility Specialist
Christie’s Place
San Diego, CA
03.2021 - 11.2023
Identified and linked women living with HIV to medical care, addressing complex health and social needs.
Coordinated and participated in community outreach, health fairs, and educational presentations.
Developed internal and external referral processes to streamline care for newly diagnosed clients.
Built trusting relationships with clients to enhance treatment adherence and health outcomes.
Conducted annual community focus groups and monthly educational workshops.
Managed agency social media platforms to engage community and raise awareness.
Co-chaired internal Wellness Committee to promote organizational health initiatives.
Outreach Specialist
Christie’s Place
San Diego, CA
01.2020 - 03.2021
Conducted HIV education, counseling, and linkage services for at-risk individuals.
Assessed client needs and enrolled participants in individualized risk reduction programs.
Re-engaged clients out of care and facilitated connections to primary care.
Engaged community stakeholders to support agency mission and health equity initiatives.
Caseworker
Neighborhood House Association
San Diego, CA
01.2019 - 01.2020
Completed client intake assessments, service plans, and detailed progress documentation.
Assessed and addressed client needs, including employment, housing, and food security.
Conducted home visits and provided transportation to ensure client access to necessary services.
Education
High School Diploma -
Altus Charter School of San Diego
San Diego, CA
07.2017
Skills
Enhanced Care Management (ECM)
Care Coordination
Community Outreach
Behavioral Health Support
Professional Development
Leaderosity: The Equity Journey – Training on social justice and understanding barriers to equity (12/2021)