Leslie McCord
Aurora,Colorado
Summary
Versatile loan processing professional specializing in customer service and bank standards for 20+ years. Excellent communicator and decision maker with a strong eye for detail and a proactive nature.
Overview
20
20
years of professional experience
Work History
SR. Mortgage Loan Processor
Synergy One Lending
07.2020 - Current
- Handled any conditions sent from underwriting departments.
- Reviewed financial statements and contacted institutions and customers to clarify details.
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Communicated with originator and applicant concerning progress of loan file.
- Set up and completed loan submission packages.
- Analyzed borrower credit reports and income statements to verify accuracy.
- Developed comprehensive understanding of loan processing regulations and laws to be fully compliant.
- Prepared file for final clear-to-close by branch management.
- Coordinated closing process with attorneys, title companies, and government clerks.
- Processed mortgage loan applications accurately and successfully for over 20+ years.
- Upheld complete confidentiality of all submitted information according to release guidelines.
- Received on-going, comprehensive training on home loan products and mortgage process.
- Maintained accurate records of loan processing activities and documents in CRM system.
- Educated customers on loan services and regulations to confirm compliance.
- Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
- Reviewed and validated details of loan applications and closing documentation.
- Stayed up to date on loan regulation changes, processing loan applications in compliance with current laws.
SR. Mortgage Loan Processor
Guild Mortgage
07.2014 - 07.2020
- Process Conventional Refinances and Purchases
- Process FHA, VA and CHFA purchases and refinances
- Coordinate with loan officers, in house underwriters, closers and title companies to meet closing deadlines
- Coordinate with customers to receive documents needed to meet closing deadlines
- Handled any conditions sent from underwriting departments.
- Reviewed financial statements and contacted institutions and customers to clarify details.
- Analyzed borrower credit reports and income statements to verify accuracy.
- Developed comprehensive understanding of loan processing regulations and laws to be fully compliant.
- Coordinated closing process with attorneys, title companies, and government clerks.
Education
High school diploma -
Washington High School
Cherokee, IA05.1995
Skills
- Financial Underwriting
- Critical Thinking
- Customer Satisfaction
- Retail Mortgages
- Real Estate Title Concepts
- Certified Residential Mortgage Specialist
- Lending Software Systems
- Government Standards
- Desktop Underwriter
Timeline
SR. Mortgage Loan Processor
Synergy One Lending
07.2020 - Current
SR. Mortgage Loan Processor
Guild Mortgage
07.2014 - 07.2020
High school diploma -
Washington High School
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