Leslie Miranda
Santa Ana,CA
Summary
Operations professional prepared to leverage extensive experience in operational management to enhance business performance. Expertise in developing and implementing process improvements while fostering collaborative environment to meet organizational goals. Reliable team player with focus on adaptability and achieving targeted results. Proficient in strategic planning and operational efficiency.
Overview
7
7
years of professional experience
Work History
Operations Manager
Ulta Beauty
Irvine, CA
06.2025 - Current
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Trained and guided team members to maintain high productivity and performance metrics.
Operations Manager
Ulta Beauty
Ladera Ranch, CA
08.2024 - 06.2025
- Streamlined inventory management processes to optimize stock levels and reduce waste.
- Trained team members on product knowledge and sales techniques to improve performance.
- Managed daily operations, ensuring compliance with company policies and safety regulations.
- Collaborated with marketing teams to execute promotional campaigns that drive store traffic.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Sales Manager
Ulta Beauty
7777 Edinger Ave Suite 130 Huntington Beach, CA
09.2021 - 08.2024
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Beauty Advisor
Ulta Beauty
7777 Edinger Ave Suite 130 Huntington Beach, CA
09.2019 - 09.2021
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
Education
High School Diploma -
Ocean View High School
Huntington Beach, CA06-2015
Skills
- Sales Tracking
- KPI Tracking
- Planning and implementation
- Bilingual in Spanish/English
- Operations management
- Inventory management
- Operational efficiency
- Staff training
Timeline
Operations Manager
Ulta Beauty
06.2025 - Current
Operations Manager
Ulta Beauty
08.2024 - 06.2025
Sales Manager
Ulta Beauty
09.2021 - 08.2024
Beauty Advisor
Ulta Beauty
09.2019 - 09.2021
High School Diploma -
Ocean View High School