Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Leslie Morales

Leslie Morales

Columbus,OH

Summary

Experienced server and hardworking in about anything needed, as I can adapt to changes quickly. I am always eager to learn something new and I excel in high pressure situations. I find joy in communicating and bonding with customers. I strive in customer satisfaction and always try to be the best I can, to not only please myself but excel other people’s expectations around me. Motivated to work around a fast paced team and leading others to succeed.

Overview

5
5
years of professional experience

Work History

Server and Hostess

El Vaquero
05.2018 - Current
  • Greeted customers upon arrival and provided a friendly and welcoming environment.
  • Took reservations and to-go orders by phone, while also taking orders through tablets and accommodating the orders to what the customer specifically wanted.
  • Memorized dozens of menu items and specials in order to properly give recommendations to customers.
  • Addressed calmly and properly any complaint or concern a customer had, resulting in continuous customer satisfaction.
  • Answered questions customers had about hours, seating, and menu information.
  • Coordinated with servers, food runners, and bussers to ensure each guest was well satisfied
  • Managed my time wisely and multi tasked while still working in a fast pace environment.
  • Developed many new relationships with returning customers, creating customer loyalty.

Education

Hilliard Davidson High School
Hilliard, OH
05.2022

Skills

  • Menu and Price Memorization
  • Safe Food Handling
  • Active Listening and Communication
  • Warm and Friendly
  • Phone Inquiries
  • Multi tasking
  • Interactive Communication Skills
  • Guest Satisfaction
  • Conflict and Complaint Resolution
  • Adaptable

Languages

Spanish
Professional Working

Timeline

Server and Hostess

El Vaquero
05.2018 - Current

Hilliard Davidson High School
Leslie Morales