Leslie Moreno
Hialeah,FL
Summary
Driven and dependable professional with a proven track record at Lakes Radiology and Transtar Trucking, excelling in high-stress environments and streamlining dispatch processes. Demonstrates exceptional organizational skills and a friendly, positive attitude, ensuring timely and effective customer service. Skilled in problem-solving and communication, adept at fostering professional relationships and enhancing team collaboration.
Overview
3
3
years of professional experience
Work History
Insurance Verification, Appointment Confirmations
Lakes Radiology
14575 NW 77th Ave Miami FL,33014
10.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
Dispatcher
Transtar Trucking
4446 NW 74Th Ave Miami FL,33166
12.2020 - 09.2021
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Maintained updated and detailed records of calls in physical and electronic database.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Streamlined the dispatch process by organizing resources and routes, optimizing response efforts.
Education
High School Diploma -
Edison Private School
3720 E 4th Ave Hialeah FL, 3301306.2023
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Dependable and Responsible
- Multitasking
- Multitasking Abilities
- Excellent Communication
- Computer Skills
- Organizational Skills
- Organization and Time Management
- Problem Resolution
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Insurance Verification, Appointment Confirmations
Lakes Radiology
10.2022 - Current
Dispatcher
Transtar Trucking
12.2020 - 09.2021
High School Diploma -
Edison Private School