Leslie Ortiz
Philadelphia,PA
Summary
I am a collaborative individual building Human Resource experience with expertise in providing exemplary service regarding employee training, staffing, screening,benefits and customer service. I have assisted the biggest companies in screening applicants and assisting people in the work industry and I am looking to occupy a decent position in your company where I can apply what I have learned and also where I can keep learning and grow while being efficient and of service. Knowledgeable in state and federal regulations and maintaining employee confidentiality.
Overview
10
10
years of professional experience
Work History
Benefits Specialist
All American Home Care
Philadelphia, PA
08.2022 - Current
- Explained benefits of medical plans to participant employees in easy to understand terms in order to educate on available options.
- Resolved issues and inquiries regarding health and welfare benefits and deductions through telephone, email and in-person interactions.
- Observed strict procedures to maintain data and plan participant confidentiality.
Trainer
Prospect Airport Services
Philadelphia, PA
02.2022 - 08.2022
- Hiring events,interview, hire, onboard
- Give 3 day training to new hires to work above(airport floor) and under the wing(aircraft,ramp) in class and hands on in the airport field
- test and grade exams and performance of trainees prior to starting work
- Mentored new hires, resulting in stronger staff development.
- Monitored participant workflow and behaviors throughout training process.
- Performed continuous evaluations of new hires for 90 days in order to track performance, service, and attendance point system.
Staffing and Compliance Supervisor
The Protocall Group
Philadelphia, PA
12.2018 - 03.2020
- Gathered, organized and evaluated data to make accurate assessments of current operations.
- interviewed candidates, onboard, I-9and E-verify
- Staffed different industrial locations in a timely manner
- Monthly compliance reports and new hire reports
- workers comp, unemployment claims
- onsite supervising for specific clients
- occasionally assisted with time sheets and payroll
HR Researcher
Vertical Screen
Warminster, PA
06.2016 - 11.2018
- Documented information and submitted detailed reports.
- Reviewed and analyzed detailed records.
- Obtained background check data on candidates work, education, motor vehicle, and criminal history globally and nationally.
- Fingerprinted candidates for specific clients
- sent chain of custody forms for DT to candidates
- Assisted in communication between client and candidate
Education
No Degree - Banking And Financial Support Services
Instituto De Banca Y Comercio - Manati, Pr
Manati, PRHigh School Diploma -
Instituto La Reine
Manati, PRSkills
- Bilingual
- Employee Benefits Laws
- Open Enrollment
- Bilingual
- Computer Savvy
- I-9 E-verify
- HR experience
- customer service expert
Timeline
Benefits Specialist
All American Home Care
08.2022 - Current
Trainer
Prospect Airport Services
02.2022 - 08.2022
Staffing and Compliance Supervisor
The Protocall Group
12.2018 - 03.2020
HR Researcher
Vertical Screen
06.2016 - 11.2018
No Degree - Banking And Financial Support Services
Instituto De Banca Y Comercio - Manati, Pr
High School Diploma -
Instituto La Reine