Leslie Owen
Columbia,Tennessee
Summary
Dedicated and dependable with over 10 experience in customer service, healthcare, and patient support. Skilled at communication. Problem-solving and providing compassionate care seeking a patient focused role where I can apply clinical experience to improve patient outcomes and satisfaction.
Overview
19
19
years of professional experience
Work History
Stay-at-Home Mom
06.2021 - Current
- Managed household operations, scheduling, budgeting, and daily logistics.
- Demonstrated organization, multitasking, and problem-solving skills.
Sleep Coach
S3 Sleep Solutions
10.2018 - 05.2021
- Educated patients on sleep therapy equipment.
- Assisted with setup, troubleshooting, documentation, and customer service.
Certified Nursing Assistant
NHC Healthcare
11.2014 - 10.2018
- Provided compassionate patient care.
- Monitored patients and maintained accurate records.
Customer Service Representative
IBEX Global (AT&T)
02.2007 - 11.2014
- Resolved customer inquiries and account issues.
- Met performance goals while delivering excellent service.
Education
High School Diploma - undefined
Columbia Central High School
Skills
Customer service
Organization
Computer proficiency
Communication
Time management
Teamwork
Patient care
Attention to detail
Problem solver
Timeline
Stay-at-Home Mom
06.2021 - Current
Sleep Coach
S3 Sleep Solutions
10.2018 - 05.2021
Certified Nursing Assistant
NHC Healthcare
11.2014 - 10.2018
Customer Service Representative
IBEX Global (AT&T)
02.2007 - 11.2014
High School Diploma - undefined
Columbia Central High School