Leslie Peralta Tavera
Tobyhanna,PA
Summary
Enthusiastic about helping patients get necessary medical support by obtaining authorizations, scheduling procedures and coordinating paperwork. Detail-oriented and proactive with good relationship-building skills, a hardworking nature and an adaptable approach. Proficient in Epic System. Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Service Representative
Lehigh Valley Physicians Group
01.2022 - 07.2023
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Verified insurance eligibility and coverage for patients.
- Entered patient demographic and insurance data into electronic medical record system.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Managed patient registration process, confirming data accuracy and completeness.
- Assisted patients in filling out check-in and payment paperwork.
- Built and maintained positive working relationships with patients and staff.
- Filed and maintained patient records in accordance with HIPAA regulations
Cashier
Weis Markets Inc
11.2019 - 06.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs
Education
Bachelor of Science - Nursing
Moravian College
Bethlehem, PA05.2025
Skills
- Office Administration
- Reminder Calls
- Bookkeeping Support
- Patient Greeting
- Patient Registration
- Customer Service
- Insurance Verification
Certification
Certified Clinical Medical Assistant.
- Phlebotomist
- EKG Technician
Languages
Spanish
Native or Bilingual
Timeline
Patient Service Representative
Lehigh Valley Physicians Group
01.2022 - 07.2023
Cashier
Weis Markets Inc
11.2019 - 06.2020
Bachelor of Science - Nursing
Moravian College
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