Leslie Perez
Houston
Summary
Excelled in high-pressure environments, enhancing team success and service standards through effective communication and multitasking. Skilled in foreign languages, significantly contributing to customer satisfaction and operational efficiency.
Hospitality professional skilled in creating memorable guest experiences and maintaining high standard of service. Proven ability to manage guest interactions efficiently, ensuring seamless experience. Committed to team collaboration and adapting to dynamic environments, with focus on communication and problem-solving.
Overview
1
1
year of professional experience
Work History
Host
Perrys Steakhouse & Grille
04.2024 - Current
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered phone calls to take orders, give information and document reservations.
Education
Associate of Science -
San Jacinto College
Pasadena, TX05-2028
High School Diploma -
Clear Lake Highschool
Bay Area 05-2023
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
- Adaptable to change
- Team player mentality
- Foreign language skills
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Host
Perrys Steakhouse & Grille
04.2024 - Current
Associate of Science -
San Jacinto College
High School Diploma -
Clear Lake Highschool
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