Leslie Perez
Waco,TX
Summary
A dynamic sales associate with proven expertise at HEB Grocery Store, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction through effective problem-solving and relationship-building. Proficient in utilizing technology for order tracking, ensuring timely delivery, and maintaining high standards of quality control. Reliable and goal-oriented professional committed to excellence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
HEB Grocery Store
01.2023 - Current
- Ensured safety and quality control by double-checking orders before delivering them to customers'' vehicles.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Collaborated with team members to ensure seamless communication and coordination of curbside orders.
- Utilized technology tools such as mobile apps or handheld devices for tracking orders, updating inventory, and handling payments.
Cashier
Pollo Regio
09.2022 - 03.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Processed orders accurately and efficiently, ensuring timely delivery of products or services to customers.
Education
Associate of Applied Science - Real Estate
McLennan Community College
Waco, TX05-2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Reliable and punctual
- Goal oriented
- Relationship building
Certification
Certificate of Completion in Real Estate Licensure
Awards
Microsoft Office Specialist
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
HEB Grocery Store
01.2023 - Current
Cashier
Pollo Regio
09.2022 - 03.2023
Associate of Applied Science - Real Estate
McLennan Community College
Similar Profiles
Adan AmayaAdan Amaya
Customer Service Representative at HEB Grocery StoreCustomer Service Representative at HEB Grocery Store
Jacoya MccartneyJacoya Mccartney
Assistant Service Manager at HEB Grocery StoreAssistant Service Manager at HEB Grocery Store
Kelly RodriguezKelly Rodriguez
Curbside Shopper at HEB Grocery StoreCurbside Shopper at HEB Grocery Store