Leslie Richardson
Bellingham
Summary
Dynamic Licensed Dispensing Optician with expertise from National Vision, excelling in insurance verification and retail sales. Proven ability to enhance customer satisfaction through personalized frame selection and patient education. Committed to professionalism and ethics, ensuring compliance with state regulations while fostering long-term client relationships.
Overview
24
24
years of professional experience
Work History
Licensed Dispensing Optician
National Vision
09.2008 - 05.2025
- Coordinated with insurance providers to verify coverage and complete accurate claim submissions for patients.
- Assisted clients in selecting appropriate frames based on face shape, skin tone, and personal style preferences.
- Educated patients on proper eyewear usage and maintenance, ensuring long-lasting functionality of glasses.
- Ensured compliance with state regulations by maintaining up-to-date licensure as a Licensed Optician.
Licensed Dispensing Optician
Shopko Optical
06.2001 - 08.2008
- Achieved high-quality results with meticulous attention to detail during lens fitting procedures.
- Conducted quality control checks on incoming shipments, verifying accuracy of prescription lenses to uphold high standards of care.
- Contributed to an increase in repeat business through exceptional customer service and follow-up aftercare appointments.
- Demonstrated versatility by cross-training in various roles within the practice, contributing to a cohesive team environment.
Skills
- Time management
- Professionalism and ethics
- Motivational skills
- Insurance verification
- Retail sales
- Optical orders
- Frame selection assistance
- Contact lens
- Prescription interpretation proficiency
Timeline
Licensed Dispensing Optician
National Vision
09.2008 - 05.2025
Licensed Dispensing Optician
Shopko Optical
06.2001 - 08.2008
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