Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Leslie Velasco

Whittier,CA

Summary

Experienced professional with a strong background in customer relationship management. Achieves high levels of customer satisfaction and retention. Skilled in persuasive communication to drive sales and build customer loyalty. Collaborates effectively with team members to meet sales goals and maintain a positive store environment.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Sales Associate

Ross Dress For Less
07.2021 - 05.2025
  • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Greeted customers, helped locate merchandise and suggested suitable options.

Cashier

Papa John's
11.2017 - 09.2019
  • Worked several different stations each month to provide optimal coverage and meet production goals.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Instructed junior team members on protocols and procedures of each station to maximize contributions.
  • Learned all required tasks quickly to maximize performance.
  • Developed strong cooperative relationships with coworkers and managers. Took on additional job duties during unexpected backlog, resulting in meeting project target date.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Assisted customers with special services, account updates and promotional options.

Education

High School Diploma - Biology

Rio Hondo College
Whittier, CA

High School Diploma -

La Serna
Whittier, CA
06.2016

Skills

  • Customer service
  • Communication skills
  • Bilingual
  • Time management
  • Sales
  • Cash handling
  • Organizational skills
  • Problem solving skills

Certification

RBS certified

Languages

English
Spanish

Timeline

Sales Associate

Ross Dress For Less
07.2021 - 05.2025

Cashier

Papa John's
11.2017 - 09.2019

High School Diploma - Biology

Rio Hondo College

High School Diploma -

La Serna