Leslie Ann Ragocos

• Answer phones
• Sort mail
• Stamp mail
• Bill payment
• Meal ticket payments
• Billing
• Cash handling
• End of shift paperwork
• CC payments

• Verifying guest information

• Making room keys

• Processing payments

• Check guests in & out of rooms

• Escort guests to rooms

• Communicate with co workers in other departments

• Balancing cash at the end of the shift

• Greeting & thanking guests

• Posting charges to appropriate guest accounts

• Performing duties on a daily checklist

• Preparing arrivals for next day

• Booking events for guests

• Giving information on the island to guests

• HMS booking system

• Alice system

• Open table

• Al desk tour booking system

• Adjusting payments

• Doing credit checks daily

• Respond to guest emails

• Book tours for guests

• Cash handling

• Customer service

• Organize register area

• Sanitize areas

• Restock merchandise

• Meet and greet customers

• Answer phone calls & take message

• Assist customer with inquires

• Handled returns and exchanges

• Stocked merchandise

• Answered questions

• Processed cash, check, or credit transactions with accuracy

• Did peritoneal dialysis training for 2 months

• Caregiver for my father for 5-6 years

• Did home dialysis for my father for 2-3 months

• Checked his vital signs & sugar levels 3 times a day

• Did his dialysis 4 times a day manually

• Took him to all his DRS appointments

• Worked with the most updated GOOGLE & MICROSOFT Software for creating GOOGLE MAPS.

• Worked with updating the systems for Microsoft spreadsheet, windows, excel, PowerPoint etc....