Lesly Amaya
Alexandria,VA
Overview
5
5
years of professional experience
Work History
Medical Assistant/Receptionist
Arlington Podiatry Center
03.2024 - Current
- Processed medical insurance claims and payments.
- Assisted with medical coding and billing tasks.
- Managed office bookkeeping with insurance billing and patient payments.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Responded to correspondence from insurance companies to verify patient's coverage.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Obtained payments from patients and scanned identification and insurance cards.
Waitress
Metro 29 Diner
10.2019 - 07.2024
- Used cash registers and credit card machines to cash out customers.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Front of the House Team Member
Chick-fil-a
08.2023 - 03.2024
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Education
Northern Virginia Community College
Annandale, VAHigh School Diploma -
Thomas Edison Highschool
Alexandria, VA05-2022
Skills
- Medical office administration
- Co-payment collection
- Petty cash management
- Multitasking
- Microsoft Office Suite
- Costumer service
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Assistant/Receptionist
Arlington Podiatry Center
03.2024 - Current
Front of the House Team Member
Chick-fil-a
08.2023 - 03.2024
Waitress
Metro 29 Diner
10.2019 - 07.2024
Northern Virginia Community College
High School Diploma -
Thomas Edison Highschool