Lester Jones III
Upper Marlboro,MD
Summary
Dependable team member with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote a high level of customer service.
Overview
1
1
year of professional experience
Work History
Crew Member
Arby's
Upper Ma, MD
03.2022 - 08.2023
- Followed health code regulations when handling food items safely.
- Prepared food items such as salads, sandwiches, desserts, as needed.
- Prepared workstations with ingredients and tools to increase efficiency.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Answered phone calls promptly and handled inquiries from customers courteously.
- Stocked front-of-house supplies such as napkins, utensils, straws.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Provided exceptional service to high volume of daily customers.
- Collaborated with team to deliver timely service of items.
- Processed payments accurately and efficiently using POS system.
- Provided quality customer service with a friendly attitude.
Education
Central Carolina Community College
Sanford, NC08-2023
Skills
- Safe Food Handling
- Inventory Restocking
- Customer Service
- Health Code Compliance
- Drive-Thru Operations
- Customer Engagement
Timeline
Crew Member
Arby's
03.2022 - 08.2023
Central Carolina Community College