Lester Waxler
Malvern
Summary
I am applying for a sales associate position. I have been interested in firearms since the age of 18, when I purchased an Ithaca shotgun to use for trap shooting. Over the years, I have owned many firearms, including rifles and handguns. In my experience as a police officer, I developed skills in the use and safety of a multitude of weapons. I am now retired and maintain my interest in shooting skills. I regularly attend gun shows to view and learn about all types of firearms and related equipment. I am currently a member of The Main Line Armory and a USCCA member. I am available most days and evenings with few exceptions, related to my volunteer work at my local church.
Overview
48
48
years of professional experience
Work History
Sales Associate
Paoli Hardware
Paoli, PA
01.2025 - 06.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized displays and inventory levels to support sales objectives.
- Operated point-of-sale system efficiently to process transactions accurately.
- Collaborated with team members to ensure timely restocking of merchandise.
- Handled cash management tasks, including balancing registers at end of shifts.
- Resolved customer complaints promptly and effectively to ensure satisfaction.
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product selections and inquiries to enhance shopping experience.
Staff Claims Analyst
Allstate Insurance Co
Malvern, PA
01.1989 - 06.2016
- Analyzed claims for accuracy and compliance with company policies.
- Reviewed documentation to assess claim validity and prevent fraud.
- Collaborated with adjusters to resolve complex claims issues efficiently.
- Mentored junior analysts on best practices in claims evaluation.
- Conducted data analysis to identify trends and inform strategic decision-making.
- Maintained strict confidentiality with all personal data as per company guidelines.
- Managed high-volume caseloads, prioritizing tasks to ensure timely completion of all claims.
- Maintained compliance with industry regulations and company policies while managing sensitive client information and claims records.
- Demonstrated a high level of accuracy and attention to detail in reviewing claim documentation for approval or denial decisions.
- Enhanced customer satisfaction by resolving complex claims issues in a timely manner.
- Participated in ongoing training programs to stay current on industry developments and maintain a strong understanding of relevant laws and regulations affecting the claims process.
- Conducted thorough investigations into each claim, gathering relevant data and documentation to support decision-making processes.
- Maintained strong working relationships with third-party vendors, such as independent adjusters and appraisers, to facilitate prompt resolution of claims.
- Worked closely with legal counsel when necessary during complex cases involving litigation or arbitration proceedings related to disputed claim outcomes.
Police Officer
Borough of Spring City
Spring City, PA
02.1984 - 06.1986
- Enforced laws and regulations to maintain public safety and order.
- Conducted thorough investigations of incidents and reported findings accurately.
- Collaborated with community organizations to foster positive relationships and enhance public trust.
- Responded swiftly to emergency calls, assessing situations and implementing appropriate interventions.
- Mentored junior officers, providing guidance on procedures and professional development opportunities.
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Testified effectively in court, contributing to successful prosecutions of offenders.
Police Officer
Borough of Malvern
Malvern, PA
09.1977 - 05.1981
- Developed strategic crime prevention initiatives that reduced local crime rates over time.
- Analyzed crime trends to inform tactical responses and resource allocation within the department.
- Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
- Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Enforced traffic laws diligently, promoting road safety and reducing accident rates.
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
- Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
- Conducted preliminary investigations at scenes of major crimes.
- Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
- Patrolled assigned areas to prevent and detect roadway crimes.
- Apprehended offenders and conducted interviews and interrogations.
- Apprehended suspects, read Miranda Rights, and transported offenders to jail.
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
- Developed strong rapport with local businesses owners to address concerns about crime or vandalism affecting their establishments.
- Collaborated with other law enforcement agencies to solve complex cases and apprehend dangerous criminals.
- Implemented community outreach initiatives that strengthened partnerships between residents and local law enforcement agencies.
- Responded to emergency calls to provide assistance to citizens in need.
- Conducted searches of individuals, vehicles and premises.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Provided testimony in court proceedings.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Identified, pursued and arrested suspects and perpetrators of criminal acts.
- Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
- Monitored traffic violations, issuing citations as necessary.
- Assisted in special investigations and crime prevention programs.
- Handled citation and traffic violation paperwork.
- Obtained information from arrested subjects to conduct debriefings.
- Thoroughly analyzed criminal information and processed crime scenes.
- Enforced laws and regulations to maintain public safety and order.
Education
Bachelor of Science - Criminal Justice
West Chester University of Pennsylvania
West Chester, PA06-1986
Skills
- Customer service
- Teamwork and collaboration
- Listening skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Relationship building
- Outgoing personality
- Cash handling
- Flexible schedule
- Cash register operation
- Product sales
- POS system operation
Timeline
Sales Associate
Paoli Hardware
01.2025 - 06.2025
Staff Claims Analyst
Allstate Insurance Co
01.1989 - 06.2016
Police Officer
Borough of Spring City
02.1984 - 06.1986
Police Officer
Borough of Malvern
09.1977 - 05.1981
Bachelor of Science - Criminal Justice
West Chester University of Pennsylvania