Leterrica Fisher
Tucson,AZ
Summary
Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
TransformCo Sears
Tucson
03.2023 - Current
- Assisting customers with registering their 1st year warranty appliance, setting appointments & basic troubleshooting
Customer Service Representative
GC Services
Tucson
05.2023 - 07.2023
- Assigning customers with student loans information, also providing billing and account concerns
Warehouse Associate
Target
Tucson
03.2022 - 04.2023
- Picking orders, packing, shipping, receiving, boxing
Customer Service Representative
VXI Global Solutions
Tucson
03.2019 - 10.2019
- Assisting customers with billing and account concerns and providing technical support
Fulfillment Associate
Macy's
Tucson
10.2018 - 02.2019
- Picking, packing, shipping, receiving, boxing
Education
High school diploma -
Catalina High Magnet School
05.2017
Skills
- Customer support
- Shipping & Receiving
- Communication Skills
- RF Scanner
- Pallet Jack
- Load & Unload
- Order Picker
- Microsoft Outlook
- Warehouse Distribution Experience
- Packaging
- Technical Support
- Warehouse Experience
- Materials Handling
- Order Picking
- Microsoft Powerpoint
- Technical support
- Typing
- Customer service
- Account updating
- Inbound and Outbound Calling
- Scheduling
- Appointment Scheduling
- Customer Service
- Research
- Active Listening
Timeline
Customer Service Representative
GC Services
05.2023 - 07.2023
Customer Service Representative
TransformCo Sears
03.2023 - Current
Warehouse Associate
Target
03.2022 - 04.2023
Customer Service Representative
VXI Global Solutions
03.2019 - 10.2019
Fulfillment Associate
Macy's
10.2018 - 02.2019
High school diploma -
Catalina High Magnet School
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