Letha Dearborn
Fordland,MO
Summary
Results-driven professional with expertise in customer relationship building and sales. Proven ability to develop strategic partnerships that drive revenue growth and enhance client satisfaction.
Overview
2027
2027
years of professional experience
Work History
Inbound Sales Representative and New Hire Trainer
Stark Fulfillment Services
- Managed inbound customer inquiries, providing accurate product information and solutions.
- Developed rapport with clients to enhance customer experience and retention.
- Collaborated with team members to streamline communication processes for improved response times.
Front Desk and Housekeeping
Super 8 Hotel
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Partner
Self Employed
Fordland, MO
01.2014 - Current
- Developed strategic partnerships to enhance business opportunities and drive revenue growth.
- Conducted market research to identify trends and inform business decisions.
- Designed comprehensive marketing strategies to increase brand visibility and attract clients.
- Directed project management initiatives to guarantee timely service delivery and enhance client satisfaction.
Education
High School Diploma -
Hazelwood Central High School
Florissant, MOMixology
International Bartending Institute
Clayton, MO 06-1995
Skills
Inbound sales
High-volume call centers
Goal oriented
Customer relationship building
Data entry skills
Email communication
Relationship building
Product knowledge
Database entry
Data entry proficiency
Lead qualification
Sales training
Inbound call management
Data review
Payment posting
Call conversion
Sales
Payment processing expertise
Positive attitude
Teamwork
Quick thinking
Customer service
Problem-solving
Time management
Attention to detail
Multitasking
Organizational skills
Team leadership
Job gaps
I have had job gaps due to mostly injury. I also have not been able to work outside the home because I have a special needs son. I feel now that he's 12 years old I can get a paying job.
Timeline
Partner
Self Employed
01.2014 - Current
Inbound Sales Representative and New Hire Trainer
Stark Fulfillment Services
Front Desk and Housekeeping
Super 8 Hotel
High School Diploma -
Hazelwood Central High School
Mixology
International Bartending Institute