Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Leticia Alvarado

Framingham,MA

Summary

Skilled at customer service, data entry, and clerical support. Proficient in operations, needs, and typical guest requirements. Well-versed in providing guests with exceptional assistance.

Overview

15
15
years of professional experience

Work History

Costumer Service

El Pikante Foods
Framingham, Massachusetts
02.2014 - Current
  • Monitored customer service standards and provided feedback to staff members in order to ensure quality customer service.
  • Provided excellent customer service throughout each shift.
  • Provided excellent customer service to guests.
  • Provided customer service to guests during events.
  • Provided customer service support to internal departments.
  • Coordinated customer service initiatives to ensure consistent delivery of excellent customer service.
  • Greeted customers and provided friendly customer service.

Costumer Service

mobil center
Framingham, Massachusetts
06.2010 - 02.2014
  • Provided excellent customer service to patrons.
  • Managed customer service inquiries and complaints.
  • Provided excellent customer service during transactions.
  • Provided guidance on complex customer service matters.

Education

High School Diploma -

Escuela De Ciencias Comerciales
Guatemala
10-1994

Skills

  • Customer service
  • Data entry
  • Time management
  • Team collaboration
  • Problem solving
  • Sales support
  • Customer service in Spanish
  • Retail sales customer service

Languages

Spanish
Native/ Bilingual
English
Elementary

Timeline

Costumer Service

El Pikante Foods
02.2014 - Current

Costumer Service

mobil center
06.2010 - 02.2014

High School Diploma -

Escuela De Ciencias Comerciales

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