Leticia Guimaraes
Norman,OK
Summary
Senior at the University of Oklahoma with a strong academic background and a deep passion for psychology and criminal justice. Seeking opportunities to expand knowledge and skills in these fields. Committed to applying expertise to contribute positively to the field and make a meaningful impact in society. Eager to leverage educational foundation and drive for continuous learning to excel in a professional setting.
Overview
2
2
years of professional experience
Work History
Server
Cheddars Stratch Kitchen
05.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Buffalo Wild Wings
06.2024 - 09.2024
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Assistant Manager
Chipotle
08.2022 - 08.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
Bachelor of Science - Psychology
University of Oklahoma
Norman, OK12-2025
Bachelor of Science - Criminal Justice
University of Oklahoma
Norman, OK12-2025
Skills
- Relationship Management
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Team collaboration
Accomplishments
Dean's list through Bellevue University
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Professional Working
Timeline
Server
Buffalo Wild Wings
06.2024 - 09.2024
Server
Cheddars Stratch Kitchen
05.2024 - Current
Assistant Manager
Chipotle
08.2022 - 08.2024
Bachelor of Science - Psychology
University of Oklahoma
Bachelor of Science - Criminal Justice
University of Oklahoma
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