Motivated,determined,focused and eager to work and be a successful asset to a growing company. Reliable and currently have an open availability. Previous experience in dispatch,pharmacy and customer service.
Hi, I’m
Leticia Phillips
Evansville,IN
Summary
Overview
11
years of professional experience
Work History
Professional Transportation IncEvansville, IN
Dispatcher/Customer Service
03.2019 - 11.2022
Job overview
- Answered calls and assisted management from many rail crew companies nationwide.
CVS HealthcareEvansville, IN
Shift Supervisor
03.2012 - 08.2016
Job overview
Greeted customers and assisted customersbon the sales floor and RX when needed. Key holder.
Education
Central High SchoolEvansville, IN
GED
08-2011
University Overview
Skills
Customer service
Medical office experience
Medical terminology
Time management
Organizational skills
Spanish
Bilingual
Office experience
Multi-line phone systems
Data entry
Dispatch software
Dispatching procedures
Problem-solving
Prioritizing calls
Schedule management
Route planning
Communication equipment operation
Dispatching field personnel
Closing tickets
Incident reporting
Database updates
Verifying coverage
Map reading
Record keeping
Emergency protocols
Tracking systems
Geographical expertise
Adjusting routes
Improving operations
Call handling
Effective communications
Microsoft office
Teamwork and collaboration
Dispatch recordkeeping
Call center software
Distance estimation
Work Preference
Work Type
Part TimeLocation Preference
RemoteOn-SiteTimeline
Dispatcher/Customer Service
Professional Transportation Inc
03.2019 - 11.2022
Shift Supervisor
CVS Healthcare
03.2012 - 08.2016
Central High School
GED