Leticia Quintero
Roselle,IL
Summary
Dynamic sales professional with extensive experience in inside and key account sales. Skilled in CRM management and effective communication, driving customer satisfaction and team collaboration to achieve sales goals. Proven ability to identify customer needs and drive innovative solutions to enhance team performance.
Overview
19
19
years of professional experience
Work History
Inside Sales Representative
Veritiv Corporation
Chicago, IL
09.2015 - 06.2026
- Identified needs of customers promptly and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Identified opportunities for cross-selling additional products and services.
Key Account Sales Representative
Action Packaging
Bensenville, Illinois
05.2007 - 09.2015
- Cultivated strong relationships with key accounts to ensure long-term success.
- Delivered product presentations to educate clients about packaging solutions.
- Utilized CRM software to track customer interactions and manage sales pipeline.
- Managed customer inquiries and resolved issues promptly and professionally.
Education
Bachelor of Science - Business Management
Bradley University
Peoria, IL01-2003
Skills
- Sales strategy
- Sales forecasting
- CRM management
- Customer relationship management
- Key account management
- Salesforce
- Product knowledge
- Problem solving
- Customer engagement
Timeline
Inside Sales Representative
Veritiv Corporation
09.2015 - 06.2026
Key Account Sales Representative
Action Packaging
05.2007 - 09.2015
Bachelor of Science - Business Management
Bradley University