LETICIA TOVAR
Las Vegas,NV.
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
8
8
years of professional experience
Work History
Team Lead
Good Will Retail Store and Donations
06.2025 - Current
- Led team in achieving operational goals through effective resource management and workflow optimization.
- Mentored junior staff, enhancing their skills and promoting a collaborative team environment.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Driver
RTC Sunset Operations and Maintenance Facility
02.2025 - 05.2025
- Operated transit vehicles safely, ensuring timely arrivals and adherence to schedules.
- Conducted routine vehicle inspections, identifying maintenance needs for optimal performance.
- Assisted passengers with boarding and disembarking, providing exceptional customer service.
- Collaborated with team members to improve route efficiency and reduce travel times.
Cashier
Sinclair Gas Station
02.2024 - 12.2024
- Provided exceptional customer service with efficient, prompt transactions.
- Managed cash drawer, ensuring balanced transactions and minimal discrepancies.
- Processed transactions accurately and efficiently using point-of-sale systems.
Warehouse Associate
Amazon Fulfillment Center
10.2022 - 12.2023
- Picking, packing, stowing, and customers returns.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Performed inventory control, such as counting, and stocking merchandise.
Warehouse Assistant
Macy's Bloomindales Fulfillment Center
01.2021 - 07.2022
- Responsible for accurately receiving, picking, packing, and shipping products in a timely manner.
- Operated pallet jacks to efficiently move inventory across the warehouse.
- Reduced order processing time by effectively coordinating with team members to pick, pack, and ship products quickly.
Warehouse Associate
Amazon Robotics
05.2020 - 01.2021
- Working in the robotic department.
- Monitored inventory levels, reported low supplies to management, and filled out order requests on a weekly basis to avoid disruptions to the distribution process.
- Monitored stock levels, replenishing supplies as needed to prevent disruptions.
Property Manager
Eleven-11 Apartment
11.2017 - 03.2020
- Managed daily operations of 200-unit apartment complex, ensuring tenant satisfaction and property maintenance.
- Developed and implemented leasing strategies to maximize occupancy rates and streamline tenant onboarding processes.
- Conducted regular property inspections, identifying maintenance needs and coordinating timely repairs with service contractors.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Education
HS Diploma -
Ramona High School
7675 Magnolia Ave, Riverside CA.9250406.1993
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Workplace safety
- Process improvement
LANGUAGES
Spanish: Native
English: Fluent
Timeline
Team Lead
Good Will Retail Store and Donations
06.2025 - Current
Driver
RTC Sunset Operations and Maintenance Facility
02.2025 - 05.2025
Cashier
Sinclair Gas Station
02.2024 - 12.2024
Warehouse Associate
Amazon Fulfillment Center
10.2022 - 12.2023
Warehouse Assistant
Macy's Bloomindales Fulfillment Center
01.2021 - 07.2022
Warehouse Associate
Amazon Robotics
05.2020 - 01.2021
Property Manager
Eleven-11 Apartment
11.2017 - 03.2020
HS Diploma -
Ramona High School