Leticia Isabel Eckerson
Las Vegas,NV
Summary
Knowledgeable clerk with a solid background in student enrollment and administrative duties. Proven track record of efficiently managing office tasks and supporting daily operations. Exhibit ability in data entry and document management, ensuring smooth workflow and accuracy.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Clerk
Clark County School District, CCSD
08.2018 - Current
- Prepare sections and course schedules, student rosters and class lists.
- Assist families with the enrollment process and also maintain attendance records.
- Provide exceptional customer service to parents and students, addressing inquiries and resolving issues in a timely manner.
- Maintain accurate student records through conscientious monitoring and data entry, ensuring compliance with state and federal regulations.
- Manage incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provide quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Itinerant Tester
Clark County School District, CCSD
09.2014 - 08.2018
- Responsible for administering and evaluating English language proficiency tests.
- Followed standardized test protocols during the exam session, ensuring proper instructions and time management.
- Accurately graded test components like listening, reading, writing, and speaking based to established criteria.
- Generated reports for parents and schools summarizing language proficiency levels.
Special Education Teachers Assistant
Clark County School District, CCSD
08.2004 - 09.2014
- Supported teacher in development of individual learning strategies.
- Maintained positive attitude and affirmatively communicated with each student.
- Offered student support through special accommodations, extra assistance, and assessments.
- Established professional relationships with parents and other teachers to increase rapport and support.
Education
Bachelor of Science - Business Management
University of Phoenix
Las Vegas, NV06-2017
Skills
- Telephone etiquette
- Customer satisfaction
- Customer service
- Multitasking Abilities
- Prioritization
- Scheduling and calendar management
- Spreadsheet development
- Team collaboration
- Document typing and formatting
- Excellent communication
- Data entry
- Flexible and adaptable
Certification
- Heartsaver CPR AED American Heart Association 01/2025
Bilingual In
English
Spanish
Timeline
Clerk
Clark County School District, CCSD
08.2018 - Current
Itinerant Tester
Clark County School District, CCSD
09.2014 - 08.2018
Special Education Teachers Assistant
Clark County School District, CCSD
08.2004 - 09.2014
Bachelor of Science - Business Management
University of Phoenix
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