Letie Bond-Topete
Oroville,CA
Summary
Helpful Court Clerk with 6 years' experience performing clerical duties for Butte County Superior Court. Adept at preparing dockets and issuing orders of the court. Strong knowledge of court documents and legal terms. Prepared to apply enthusiasm and expertise to new position.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Office Assistant
State Farm Insurance
07.2014 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Generated quotes and proposals for clients to match individual needs.
- Provided comprehensive product knowledge and guidance to help clients on product selection.
- Met with prospective clients to discuss insurance needs and provide solutions.
- Sold auto, home, life, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
Court Clerk II
Butte County Superior Court
07.2017 - 03.2023
- Maintained court dockets and updated disposition of cases after court hearings and trials.
- Prepared court orders and judgments for signature.
- Provided assistance to attorneys and court personnel in courtroom
- Assisted court in scheduling hearings, meetings and other events to support seamless operations.
- Coordinated courtroom proceedings and enforced adherence to proper procedures.
- Examined legal documents submitted to courts for adherence to laws and court procedures.
Service Manager
Wells Fargo Bank
02.1999 - 12.2013
- Reactively Plan and implement activities that promoted referrals to the sales team, by consistent sales and referral coaching and sales feedback sessions with referral team
- Manage all functions as related to branch operations and teller daily functions
- Keep Branch Manager updated to all key issues and concerns at all times
- Internal Audits
- Customer Satisfaction/ Needs
- Interviewing Experience
- Ensured branch followed all operating and compliance guidelines including adhering to operational loss policy
- Ensured branch successfully passed annual review and audits
- Maintained a current understanding of stated procedures and policies, including regulatory compliance issues
- Administered HR policies and procedures, including hiring, terminating, evaluating, recommending salary increases and counseling or disciplining branch personnel.
Education
Oroville High School
Oroville, CA06.1993
Skills
- Recruitment/Staffing
- Training/ Development
- Account Maintenance
- Operations
- Procedure/ Process Review
- Multi-Line Phone Proficiency
- Upselling
- Court Records Research
- Clerical Support
- File Management
- Court Processes
- Documentation and Recordkeeping
Certification
- Licensed Insurance Agent - 9 Years (#0J05443)
Timeline
Court Clerk II
Butte County Superior Court
07.2017 - 03.2023
Office Assistant
State Farm Insurance
07.2014 - Current
Service Manager
Wells Fargo Bank
02.1999 - 12.2013
Oroville High School
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