Letticia J. Bright
Scotchtown,NY
Summary
Dynamic administrative professional with extensive experience at Columbia University Irving Medical Center, excelling in fellowship coordination and operational efficiency. Proven expertise in medical billing and coding, coupled with strong problem-solving abilities. Successfully enhanced processes and improved trainee experiences through effective communication and collaboration across departments.
Overview
20
20
years of professional experience
Work History
Administrative Assistant II / Fellowship Coordinator
Columbia University Irving Medical Center
New York
11.2019 - Current
- Provide high-level administrative support to the Division Chief of Allergy, Immunology, and Rheumatology, including managing a dynamic calendar, booking domestic and international travel, and submitting timely reimbursements.
- Schedule and host departmental meetings, case conferences, interviews, and events; prepare agendas, distribute materials, and coordinate follow-up.
- Coordinate onboarding for new hires, including preparation of J-1 and H-1B visa documentation, E-verify processing, and HR communication.
- Serve as Fellowship Coordinator: oversee rotation schedules, educational conferences, duty hour tracking, evaluations, and ACGME compliance documentation.
- Act as primary liaison between faculty, fellows, staff, hospital departments, and external stakeholders.
- Monitor and maintain fellow credentialing records and assist with annual program review and reporting.
- Spearhead process improvements to enhance operational efficiency and trainee experience.
- Department of Pediatrics
Administrative Aide – Level C6
Columbia University Irving Medical Center
New York
08.2010 - 11.2019
Billing Supervisor
61st Service Corporation
NY
05.2006 - 08.2010
- Oversaw day-to-day operations of front desk staff, including medical coding, charge entry, claims and rejections.
- Assessed billing statements for correct diagnostic codes and identified problems with coding.
- Identified professional development opportunities and delivered comprehensive, standardized and hands-on training to new staff.
- Investigated denials and collaborated with internal team members and third-party representatives to identify solutions.
- Addressed and responded to staff and client inquiries regarding CPT and diagnosis codes.
- Participated in educational opportunities, including workshops, seminars and training classes to gain a stronger education in industry and federal regulations.
- Researched and rectified account discrepancies.
- Identified new techniques, including performance of daily audits to improve workflows and addressed each with appropriate biller.
- Enforced compliance with organizational policies and federal requirements regarding confidentiality.
Office Manager
Rhema Physical Therapy
NY
05.2006 - 08.2010
- Oversaw and organize medical office staff to include scheduling, appropriate medical training for job duties.
- Administrative duties to include managing clinical schedule, financial reporting, insurance verification, per-certifications, addressing patient financial obligations and managing petty cash and reimbursements.
- Managed and implemented OSHA and HIPPA compliance regulations.
- Coordinated customer care by personally responding to patient complaints.
Education
Certified Professional Coder -
01.2022
Associate Degree - Human Resources
Bronx Community College
01.2017
Skills
- Medical billing and coding
- Microsoft Office proficiency
- Adobe Acrobat expertise
- Work permit processing
- Insurance authorization management
- EHR systems expertise (Epic, IDX, ePaces)
- Calendar and schedule management
- Travel coordination and administration
- Reimbursement processing oversight
- Fellowship administration
- Human resources compliance
- Project coordination and management
- Process improvement strategies
- Billing oversight and accuracy
- Staff training and development programs
- Effective communication skills
- Problem-solving abilities
- Liaison and collaboration skills
- Operational efficiency strategies
- Phone call handling and answering
- Email correspondence management
Timeline
Administrative Assistant II / Fellowship Coordinator
Columbia University Irving Medical Center
11.2019 - Current
Administrative Aide – Level C6
Columbia University Irving Medical Center
08.2010 - 11.2019
Billing Supervisor
61st Service Corporation
05.2006 - 08.2010
Office Manager
Rhema Physical Therapy
05.2006 - 08.2010
Certified Professional Coder -
Associate Degree - Human Resources
Bronx Community College