Levi Cook
Bismarck,AR
Summary
Detail-oriented professional with experience in customer service and team collaboration. Skilled in problem-solving and time management, consistently delivering exceptional service and supporting team objectives. Eager to contribute to an organization focused on customer satisfaction.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Degray Lake Lodge
Bismarck, AR
09.2024 - Current
- Greeted guests warmly and managed check-in and check-out processes.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Resolved customer complaints by following established protocols, ensuring customer satisfaction.
- Processed payments and managed cash transactions with accuracy, ensuring secure financial transactions.
- Explained policies and procedures to visitors.
- Verified identity documents for new customers before opening accounts in accordance with company policies.
- Performed data entry to maintain accurate customer records, supporting efficient front desk operations.
Server
Cracker Barrell
Bismarck, AR
08.2025 - 10.2025
- Delivered exceptional customer service to enhance guest satisfaction and loyalty.
- Took orders from customers accurately and in a timely manner.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Coordinated with hosts, bussers, and kitchen staff to ensure efficient service and customer satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Streamlined onboarding process for new servers to improve integration and team efficiency.
Lead Busser/Dishwasher
Cracker Barrell
Caddo Valley, AZ
10.2023 - 01.2024
- Greeted guests warmly to create welcoming atmosphere.
- Set and cleared tables efficiently to support smooth dining service.
- Maintained cleanliness in dining areas and restrooms consistently.
- Collaborated with staff to ensure seamless execution of special events or busy shifts.
Education
High School Diploma -
Bismarck High School
Bismarck, AR05-2026
Skills
- Customer service
- Cash handling
- Data entry
- Problem resolution
- Team collaboration
- Time management
Timeline
Server
Cracker Barrell
08.2025 - 10.2025
Front Desk Receptionist
Degray Lake Lodge
09.2024 - Current
Lead Busser/Dishwasher
Cracker Barrell
10.2023 - 01.2024
High School Diploma -
Bismarck High School