Levi Gonzalez
West Palm Beach
Summary
Empathetic and patient professional with a solid background in customer service and order fulfillment. Known for maintaining cleanliness and organization, ensuring high customer satisfaction and smooth operations.
Overview
4
4
years of professional experience
Work History
Cashier
Winndixiecorp
08.2025 - Current
- Processed customer transactions accurately and efficiently at point-of-sale.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Collaborated with team members to ensure smooth store operations during peak hours.
Customer Service Representative
Food Lion
11.2024 - 07.2025
- Assisted customers with inquiries, resolving issues promptly and maintaining satisfaction.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experiences.
- Maintained store cleanliness and organization, creating a welcoming environment for customers.
- Collaborated with team members to restock shelves and manage inventory levels effectively.
- Handled returns and exchanges per company policies, ensuring compliance and customer trust.
Order Picker
Home Depot
01.2024 - 10.2024
- Operated warehouse equipment to efficiently pick and prepare customer orders.
- Ensured accuracy in order fulfillment through meticulous quality checks.
- Maintained organized inventory, optimizing storage space for easy access.
- Collaborated with team members to streamline picking processes and improve workflow.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
Electronics Associate
Walmart
02.2022 - 04.2023
- Assisted customers with product selection and troubleshooting for electronic devices.
- Maintained organized inventory of electronics, ensuring accurate stock levels and quick retrieval.
- Provided technical support to customers, enhancing their understanding of product features and functions.
- Collaborated with team members to optimize sales floor layout for improved customer experience.
- Monitored product displays, ensuring compliance with company standards and promotional guidelines.
Education
Indian River State College
Ft. Pierce, FLSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Proficient with most Microsoft Software
Timeline
Cashier
Winndixiecorp
08.2025 - Current
Customer Service Representative
Food Lion
11.2024 - 07.2025
Order Picker
Home Depot
01.2024 - 10.2024
Electronics Associate
Walmart
02.2022 - 04.2023
Indian River State College