Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
Manager
Levi Habiger

Levi Habiger

Topeka,KS

Summary

I am incredibly interested in the opportunity and would very much love the chance to obtain an interview. My background in political science with my recently acquired bachelor's degree from Washburn University could be beneficial for a Supervisor, Quality Reporting role at a Medicare Shared Savings Program Accountable Care Organization (MSSP ACO): One reason could be my understanding of policy and regulations. My political science degree provides a solid foundation in understanding public policy, political processes, and how regulations and laws are developed. This would help in navigating Medicare rules and requirements for an ACO. I also have strong analytical skills that emphasize research methods, data analysis and critical thinking. These skills would aid in analyzing quality reporting. My leadership experience from being president of my fraternity at Washburn University has also gifted me the skills in leadership, accountability, and delegation. My recent employment as a Member Representative of Planet Fitness Topeka has gifted me with experience of bringing top-notch skills in oral and written communication, active listening, and analytical problem-solving skills. While I may not have much experience, , my degree can demonstrate a strong foundational knowledge of policies, or regulations for a career in healthcare. With my educational background I will prove to be a quick learner and will do my utmost to work hard and ask for all the necessary help to provide value to the team. I am a organized and dependable candidate with success at managing multiple priorities with a positive attitude. My willingness to take on added responsibilities to meet team goals is important to me as I seek to provide value to a team. I am a detail-oriented team player with strong organizational skills. I possess the ability to handle multiple projects simultaneously with a high degree of accuracy. I am a hardworking and passionate job seeker with a strong eagerness to secure the Appointment Setter position. I am ready to help and provide value to a team achieve company goals.

Overview

2
2
years of professional experience

Work History

Member Representative

Planet Fitness Gym Topeka
02.2022 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled complaints with prompt, courteous service to uphold professional reputation.
  • Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
  • Maintained and managed customer files and databases.
  • Learned internal systems and related service role duties to provide skilled team backup in handling customer demands.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Maintained up-to-date knowledge of product and service changes.
  • Trained new personnel regarding company operations, policies and services.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.

Education

Bachelor of Arts - Political Science

Washburn University of Topeka
Topeka, KS
05.2023

Associate of Arts - Political Science

Allen County Community College
Iola, KS
05.2019

High School Diploma -

Humboldt High School
Humboldt, KS
05.2017

Skills

  • Professional Relationships
  • Customer Experience
  • Account Inquiries
  • Information Updates
  • Client Needs Assessment
  • Records Administration
  • Customer Transactions
  • Conflict Resolution Techniques
  • Account Changes
  • Political Knowledge
  • Microsoft Office
  • Customer Data Confidentiality
  • Document and Records Management
  • Customer Account Management
  • Understanding Customer Needs
  • Sales and Upselling
  • Call Volume and Quality Metrics

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There are no secrets to success. It is the result of preparation, hard work, and learning from failure.
Colin Powell

Timeline

Member Representative

Planet Fitness Gym Topeka
02.2022 - Current

Bachelor of Arts - Political Science

Washburn University of Topeka

Associate of Arts - Political Science

Allen County Community College

High School Diploma -

Humboldt High School
Levi Habiger