Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Operations Manager
Aquatic Management Services, INC
02.2024 - Current
Co-led annual initial certification program for 150 incoming lifeguards, ensuring compliance with safety and training standards.
Supervised managers conducting bi-weekly in-service training sessions to maintain lifeguard readiness and skill proficiency.
Managed a team consisting of 1 Assistant Operations Manager, 3 Area Managers, 7 Assistant Area Managers, and 265 lifeguards across multiple locations.
Oversaw operations of a $300,000 portfolio encompassing 30 pools distributed across 3 geographic areas.
Regional Manager
American Pool Service Of Georgia
03.2022 - 01.2024
Scheduled, coordinated and conducted in-service training for 150 lifeguards to promote full competence in first aid, CPR, and water rescue techniques.
Evaluated employees' daily job performance by adhering to development plans and personnel performance action plans.
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Assistant Grocery Manager
Publix Super Markets Inc
11.2020 - 03.2022
Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
Engaged customers and provided very high level of service and support, helping find desired products and items.
Area Supervisor
American Pool Service Of Georgia
05.2015 - 02.2020
Inspected pool equipment and verified proper functionality to maintain safety standards.
Exercised strong knowledge of swimming pool motors, pumps and filtration systems to service and monitor pool and equipment.
Tested and balanced pool water to maintain safe and healthy swimming environment.