Levi Young
Denver,CO
Summary
Results-driven Assistant General Manager with expertise in inventory management, budget coordination, and team leadership. Proven success in enhancing customer service standards and optimizing operational efficiency.
Overview
7
7
years of professional experience
Work History
Assistant General Manager
Buffalo Wild Wings
Denver, CO
10.2025 - Current
- Monitored inventory levels and collaborated with suppliers for restocking needs.
- Implemented cleanliness standards to ensure a safe dining environment for guests.
- Communicated with management regarding staff performance and operational improvements.
- Ensured that customer service standards were met or exceeded at all times.
- Prepared weekly schedules for staff members based on their availability.
- Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
Service Manager
Buffalo Wild Wings
Cleveland, TN
06.2022 - 10.2025
- Coordinated team schedules to meet peak service demands efficiently.
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
- Managed service staff to ensure customer satisfaction and compliance with company policies.
- Prioritized and delegated daily work tasks to meet anticipated project goals.
- Hired and trained service department staff to drive performance.
Server
Buffalo Wild Wings
Fort Oglethorpe, Georgia
05.2019 - 06.2022
- Provided excellent customer service in a fast-paced restaurant environment.
- Took and processed food and drink orders efficiently.
- Assisted in training new servers on menu items and procedures.
- Maintained cleanliness and organization of dining and service areas.
- Followed health safety guidelines when preparing and serving food products.
- Executed promotional events to boost customer engagement at the restaurant.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
Some College (No Degree) - Psychology
Berry College
Rome, GASkills
- Inventory management
- Financial oversight
- Client relationship management
- Workforce optimization
- Team leadership
- Complaint resolution
- Training and development
- Operations management
- Food safety and sanitation
- Cost analysis and savings
Timeline
Assistant General Manager
Buffalo Wild Wings
10.2025 - Current
Service Manager
Buffalo Wild Wings
06.2022 - 10.2025
Server
Buffalo Wild Wings
05.2019 - 06.2022
Some College (No Degree) - Psychology
Berry College