Summary
Overview
Work History
Education
Skills
Timeline
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Lexi Armstrong

Knoxville,TN

Summary

Dependable, successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

7
7
years of professional experience

Work History

Server

Chop House Steak & Seafood
10.2022 - Current
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.

Residential Assistant

Morning Pointe Assisted Living
03.2022 - Current
  • Promoted and sustained organic leadership by maintaining positive peer-leader relationships and supporting goals of each resident.
  • Encouraged student participation in community and social university-sponsored programs.
  • Logged and filed incident reports, detailing significant occurrences during assigned shifts.
  • Aided residents in completing daily routines of care and activities.

Server

Chop House Steak & Seafood
10.2018 - 08.2020
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.

Direct Support Staff

Sunrise Community Inc
08.2016 - 08.2020
  • Maintained clean, safe and well-organized patient environment.
  • Assisted disabled clients to support independence and well-being.
  • Updated patient files with current vitals, behaviors and other data relevant to treatment planning.
  • Monitored progress and documented patient health status changes to keep care team updated.

Education

Associate of Science - Dental Assisting

Ross Medical Education Center,
Knoxville, TN
08.2018

Skills

  • Team Player
  • Order Accuracy and Delivery
  • Bathroom Servicing
  • High-Volume Dining
  • Specials Promotion and Upselling
  • Warm and Friendly
  • Developmental Disabilities
  • Behavior Redirection
  • Convalescence Support
  • Client Records Management

Timeline

Server

Chop House Steak & Seafood
10.2022 - Current

Residential Assistant

Morning Pointe Assisted Living
03.2022 - Current

Server

Chop House Steak & Seafood
10.2018 - 08.2020

Direct Support Staff

Sunrise Community Inc
08.2016 - 08.2020

Associate of Science - Dental Assisting

Ross Medical Education Center,

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