Lexi Cooke
Madison
Summary
Dynamic Store Manager at Anglers Edge Marine with a proven track record in enhancing customer satisfaction through effective personnel development and operational oversight. Skilled in inventory management and cash handling, I foster a positive team environment that drives performance and achieves sales goals. Committed to excellence in customer service and promotional planning.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Store Manager
Anglers Edge Marine
08.2024 - 06.2025
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Supervised guests at front counter, answering questions regarding products.
- Approved regular payroll submissions for employees.
- Rotated merchandise and displays to feature new products and promotions.
- Managed inventory control, cash control, and store opening and closing procedures.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Reported issues to higher management with great detail.
Education
High School Diploma -
Madison County High School
Madison FL Skills
- Store operations oversight
- Promotional planning
- Personnel development
- Operational budgeting
- Outstanding communication skills
- Customer service
- Goals and performance
- Order management
- Verbal and written communication
- Accurate cash handling
- Supply ordering
- Customer response
- Accurate money handling
- Store merchandising
- Bank deposit procedures
- Inventory oversight
- Store opening and closing
- Payroll management
- Bank and safe deposits
- Friendly and positive
Certification
- CNA - Certified Nurse Assistant
Timeline
Store Manager
Anglers Edge Marine
08.2024 - 06.2025
High School Diploma -
Madison County High School
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