Lexi Fontanez

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

• Conducted routine maintenance checks on engines, pumps, valves, hoses, winches for ensuring smooth operation of the rig.
• Managed heavy equipment operation safely to avoid accidents or damage to machinery during transport or on job sites.
• Promoted a safe working environment through consistent adherence to company safety policies and procedures.
• Demonstrated adaptability in various environments, including land rigs, offshore platforms, and remote locations with harsh weather conditions.

Consistently met customers' needs efficiently.

Oversaw guests' needs and provided exceptional service during large events.

Maintained top-notch quality in guest care and beverage service.