Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
LEXI HALL

LEXI HALL

SOUTH ATTLEBORO,MA

Summary

Dynamic shift lead with a proven track record at Showcase Cinema, excelling in staff training and conflict resolution. Recognized for enhancing customer satisfaction and maintaining workplace safety. Adept at POS system operation and fostering a positive team environment, driving efficiency and performance through strong communication and leadership skills.

Overview

3
3
years of professional experience

Work History

SHIFT LEAD

SHOWCASE CINEMA NORTH ATTLEBORO
11.2023 - Current
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Trained new employees on company policies, procedures, and best practices for optimal performance.
  • Enhanced customer satisfaction through effective conflict resolution and prompt service.
  • Responded to and resolved customer questions and concerns.

TEAM MEMBER

Chick-fil-A
05.2022 - 09.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Assisted with inventory counts and stocking of merchandise.

Education

CERTIFICATE OF COSMETOLOGY - COSMETOLOGY

ROB ROY ACADEMY
WOONSOCKET, RI
08-2026

GENERAL STUDIES

GRACE BAPTIST CHRISTIAN ACADEMY
ATTLEBORO, MA
05-2022

Skills

  • Customer service focus
  • Conflict resolution
  • Workplace safety
  • Crew coordination
  • Shift leadership
  • Positive attitude
  • Problem-solving
  • Creative problem solving
  • Strong verbal and written communication
  • Staff training and development
  • POS system operation

Languages

English
Native or Bilingual

Timeline

SHIFT LEAD

SHOWCASE CINEMA NORTH ATTLEBORO
11.2023 - Current

TEAM MEMBER

Chick-fil-A
05.2022 - 09.2023

CERTIFICATE OF COSMETOLOGY - COSMETOLOGY

ROB ROY ACADEMY

GENERAL STUDIES

GRACE BAPTIST CHRISTIAN ACADEMY

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