Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lexie Bood

Sterling

Summary

Dynamic and results-driven professional with a strong work ethic and exceptional customer service skills, honed at Apollos Pizza. Proven ability to enhance guest engagement and ensure order accuracy while managing multiple tasks. Experienced in cash handling and fostering client relationships, contributing to a positive and efficient work environment.

Overview

3
3
years of professional experience

Work History

Server

Apollos Pizza
02.2025 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Site Coordinator for Tax Preparation

VITA
01.2025 - 03.2025
  • Contributed to a positive work environment through effective communication and teamwork.
  • Developed comprehensive understanding of various tax software programs, increasing accuracy and productivity.
  • Cultivated strong relationships with new and returning clients resulting in high levels of trust in our services.
  • Conducted thorough research on tax laws to ensure compliance with federal and state regulations.
  • Promoted a culture of continuous improvement within the team, encouraging input from all members for process optimization purposes.
  • Scheduled staff and volunteers to cover all necessary duties during planned events.

Key Holder

Dollar General
02.2023 - 02.2025
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.

Education

Business Administration And Management

Eastern Connecticut State University
Willimantic, CT
05-2025

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Memory retention
  • Customer service
  • Sales expertise
  • Sales techniques
  • Order accuracy
  • Quality control
  • Bill computation

Timeline

Server

Apollos Pizza
02.2025 - Current

Site Coordinator for Tax Preparation

VITA
01.2025 - 03.2025

Key Holder

Dollar General
02.2023 - 02.2025

Business Administration And Management

Eastern Connecticut State University