Lexie Cereceres
Columbus,OH
Summary
Cheerful and highly-motivated professional with a desire to take on new challenges. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Meets animal needs with compassion and love for every creatures. Offers excellent time management, multitasking and organizational skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Client Service Representative/Veterinary Assistant
GERMAN VILLAGE VETERINARY HOSPITAL
Columbus, OH
09.2021 - 02.2024
- Ensured precision in recording client and patient information through electronic and paper documentation, encompassing medical histories, treatments, and billing details
- Facilitated smooth operations and delivered exceptional patient care by working closely with veterinarians, technicians, and other team members.
- Provided essential guidance on pet care, vaccination schedules, and preventive measures to support the overall well-being of pets
- Assumed responsibility for assisting with animal handling, ensuring the safety and comfort of animals during appointments.
Barista
Bottoms Up Coffee
Columbus, OH
01.2024 - 05.2024
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Adhered to health department regulations concerning sanitation standards.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
Animal Shelter Volunteer
CHA Animal Shelter
Columbus, OH
08.2023 - 12.2024
- Provided care for both cats and dogs by feeding, cleaning cages, providing companionship and performing custodial duties.
- Participated in adoption events by helping potential adopters select an animal and answering questions about pet care.
- Walked dogs in assigned area to complete daily enrichment.
Bartender, Server, Host
WOLFS RIDGE BREWERY
Columbus, OH
09.2019 - 12.2021
- Maintained effective communication between the kitchen and customers, resulting in improved service quality.
- Consistently provided warm greetings to guests while efficiently handling reservations and organizing seating arrangements.
- Conducted onboarding sessions to familiarize new hires with company culture and ensure smooth integration into their respective roles.
Education
Bachelor of Science - Zoology
The Ohio State University
05.2024
Associate of Science - Biology
Columbus State Community College
12-2021
Skills
- Payment Processing
- Client Relations
- Teamwork and Collaboration
- Positive and professional
Certification
Fear Free
Beef Quality Assurance
References
References available upon request.
Timeline
Barista
Bottoms Up Coffee
01.2024 - 05.2024
Animal Shelter Volunteer
CHA Animal Shelter
08.2023 - 12.2024
Client Service Representative/Veterinary Assistant
GERMAN VILLAGE VETERINARY HOSPITAL
09.2021 - 02.2024
Bartender, Server, Host
WOLFS RIDGE BREWERY
09.2019 - 12.2021
Bachelor of Science - Zoology
The Ohio State University
Associate of Science - Biology
Columbus State Community College
Fear Free
Beef Quality Assurance
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