Lexie Chadwell
Eastaboga
Summary
Adaptable assistant general manager with solid knowledge of recruiting and evaluation techniques, customer service principles and financial management concepts. Collaborative team player bringing several years of comprehensive experience completing managerial and administrative tasks to keep company running smoothly. Commended for outstanding staff performance to boost company morale and productivity.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work History
Assistant General Manager
Buffalow Wild Wings
Pell City
08.2023 - Current
- Assisted in managing daily operations and staff scheduling.
- Implemented training programs for new employees and ongoing staff development.
- Coordinated inventory management and supplier relations for restaurant supplies.
- Analyzed customer feedback to improve service quality and dining experience.
- Facilitated effective communication between front-of-house and back-of-house teams.
- Oversaw compliance with health and safety regulations within the restaurant.
- Managed cash handling processes and ensured accurate financial reporting procedures.
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
- Managed daily operations of the store, including scheduling and supervising staff.
- Motivated and led team members to work together to achieve targets.
Kitchen Manager
Mud Bums
McMinvvile
08.2018 - 07.2023
- Managed daily kitchen operations to ensure smooth workflow and food quality.
- Trained and supervised kitchen staff on food preparation and safety standards.
- Developed weekly menus based on seasonal ingredients and customer preferences.
Quality Assurance Technician
NomNomNow
Nashville
08.2022 - 01.2023
- Conducted thorough inspections of pet food products for quality compliance.
- Documented inspection results and reported findings to management.
- Trained new staff on quality assurance procedures and standards.
- Developed and maintained detailed records of quality control processes.
- Participated in internal audits to ensure adherence to company policies.
- Maintained records of all quality control activities, such as tests and inspections performed.
- Collaborated with production teams to resolve quality issues promptly.
Education
MBA - Business Administration
Carson Newman
Jefferson City, TN 08.2022 - 01.2024
Bachelor of Science - Food And Nutrition
Middle Tennessee State University
Murfreesboro, TN 08.2020 - 08.2022
Associate of Science - Science Education
Motlow State Community College
Tullahoma, TN 08.2018 - 05.2021
Skills
- Staff management
- Inventory management
- Customer service
- Financial reporting
- Health compliance
- Employee training
- Menu development
- Quality assurance
- Team building
- Problem resolution
- Supplier relations
- Effective communication
- Training and development skill
- Customer relationship management (CRM)
- Budget control
- Employee relations
Timeline
Assistant General Manager
Buffalow Wild Wings
08.2023 - Current
Quality Assurance Technician
NomNomNow
08.2022 - 01.2023
MBA - Business Administration
Carson Newman
08.2022 - 01.2024
Bachelor of Science - Food And Nutrition
Middle Tennessee State University
08.2020 - 08.2022
Kitchen Manager
Mud Bums
08.2018 - 07.2023
Associate of Science - Science Education
Motlow State Community College
08.2018 - 05.2021