Lexie Daniel
New Johnsonville,TN
Summary
Capable Patient Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements. Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service.
Overview
11
11
years of professional experience
Work History
Patient Access Representative
Ascension St Thomas
Waverly, TN
08.2023 - Current
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
Real Estate Agent
EXIT Now Realty
McEwen Tn
04.2020 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
Medical Assistant
McEwen Medical
McEwen Tn
03.2021 - 05.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
Veterinary Assistant
East Brook Animal Clinic
Waverly Tn
03.2015 - 04.2020
- Provided customer support to clients, answering questions and addressing concerns.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
Education
Real Estate License -
Continuing Learning Institute
Nashville Tn04.2020
High School Diploma -
Waverly Central High School
Waverly Tn 05.2015
Skills
- Appointment Scheduling
- Quality Assurance
- Training Coordination
- Registration and Admissions
- Insurance Verification
- Post-Discharge Care Coordination
- Patient Check-In
Timeline
Patient Access Representative
Ascension St Thomas
08.2023 - Current
Medical Assistant
McEwen Medical
03.2021 - 05.2022
Real Estate Agent
EXIT Now Realty
04.2020 - Current
Veterinary Assistant
East Brook Animal Clinic
03.2015 - 04.2020
Real Estate License -
Continuing Learning Institute
High School Diploma -
Waverly Central High School