Lexie Spurling
Social Circle,GA
Summary
Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at the Social Goat Tavern. Proven ability to enhance guest engagement and satisfaction, effectively managing multiple tables while fostering team collaboration. Expertise in cash handling and maintaining cleanliness standards, contributing to a welcoming dining experience.
Diligent with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Overview
7
7
years of professional experience
Work History
Server
the Social Goat Tavern
08.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
- Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
Cashier
Freshway Market
06.2018 - 07.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Education
No Degree - Esthetics
Georgia Career Institute
Conyers, GA10-2022
High School Diploma -
Social Circle High School
Social Circle, GA05-2020
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Customer service
- Cleanliness standards
- Team collaboration
Timeline
Server
the Social Goat Tavern
08.2023 - Current
Cashier
Freshway Market
06.2018 - 07.2020
No Degree - Esthetics
Georgia Career Institute
High School Diploma -
Social Circle High School
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