Lexis Jones
Jacksonville,FL
Summary
Professional with experience in public transportation, prepared for role of Transit Bus Operator. Demonstrates strong focus on team collaboration and achieving results. Reliable in adapting to changing needs and schedules. Skilled in safe driving practices, customer service, and route management. Highly valued for punctuality, problem-solving, and effective communication.
Experienced healthcare professional prepared to contribute to patient care and support. Adept at maintaining high standards, ensuring patient comfort, and executing tasks efficiently. Strong focus on teamwork, adaptability, and achieving outcomes. Skilled in patient communication, basic medical procedures, and maintaining clean, safe environment. Reliable, flexible, and ready to meet changing needs.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Concierge Care
08.2025 - Current
- Assisted patients with mobility, helping them navigate their environment safely and comfortably.
- Provided companionship to patients, fostering emotional well-being and reducing feelings of isolation.
- Administered prescribed medications under supervision, ensuring adherence to treatment plans.
- Maintained accurate patient records, documenting care provided and any changes in condition.
- Engaged patients in therapeutic activities, enhancing physical and cognitive function.
- Assisted with transferring patients to and from beds, wheelchairs, and other mobility aids.
- Supported infection control measures by maintaining cleanliness and sanitation in patient areas.
- Assisted patients with daily living activities, promoting independence and dignity.
Transit Bus Operator
Jta
09.2024 - 02.2025
- Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
- Operated with safety and skill to avoid accidents and delays.
- Provided passenger assistance, collected fares and offered schedule and route information.
- Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
- Enhanced passenger satisfaction by providing timely and efficient transportation services.
Truck Driver
SB Freight
08.2023 - 08.2024
- Drop and hook
- Deliver amazon loads
- Made sure that deliveries were on time for scheduled appointments.
- Maintained accurate driving records in accordance with federal laws and regulations.
- Ensured accurate record-keeping by diligently updating electronic logs and submitting required paperwork in a timely manner.
Truck Driver
Way Routes LLC
07.2022 - 02.2023
- Otr driver coast to coast
- Triples and doubles endor
- Made sure that deliveries were on time for scheduled appointments.
- Maintained accurate driving records in accordance with federal laws and regulations.
Customer Service Representative
SYKES
07.2020 - 12.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Assembly Line Worker
Sparton Electronics
11.2019 - 03.2020
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
- Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
Sales Representative
Total Marketing Concepts
01.2018 - 04.2019
- Sales rep
- SiriusXM radio program
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Warehouse Worker
Cheesecake factory
03.2017 - 12.2017
- Made cheesecake
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Education
Certification in Phlebotomy - Nursing
Medcerts
Jacksonville, FL02.2025
Medical assistant in Nursing -
Southern Technical College
Sanford, FL08.2018
Certified Nursing Assistant - Nursing
Online
Jacksonville, FL11-2025
Skills
- Communication skills
- Delivery driver experience
- Customer service
- Commercial Driving
- Tractor-trailer
- Truck driver
- Schedule adherence
- Patient care
- HIPAA compliance
- Vital signs monitoring
- Time management
- Payment processing
- Critical thinking
- Data entry
Certification
- Commercial Driver's License (CDL), A, 05/01/30, FL, P (Passenger vehicles), T (Double/triple trailers)
- CDL A
- Air Brake Endorsement
- Driver's License
- Doubles/Triples Endorsement, 06/01/21 to 05/01/30
- CDL Non-CDL Class C
- CDL B
- CNA - Certified Nurse Assistant
- PT - Phlebotomy Technician
Timeline
Certified Nursing Assistant
Concierge Care
08.2025 - Current
Transit Bus Operator
Jta
09.2024 - 02.2025
Truck Driver
SB Freight
08.2023 - 08.2024
Truck Driver
Way Routes LLC
07.2022 - 02.2023
Customer Service Representative
SYKES
07.2020 - 12.2021
Assembly Line Worker
Sparton Electronics
11.2019 - 03.2020
Sales Representative
Total Marketing Concepts
01.2018 - 04.2019
Warehouse Worker
Cheesecake factory
03.2017 - 12.2017
Medical assistant in Nursing -
Southern Technical College
Certification in Phlebotomy - Nursing
Medcerts
Certified Nursing Assistant - Nursing
Online
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer