Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lexkianet Rivera

Orlando,Florida

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, evidenced by my tenure at Voodoo Bayou. Expert in multitasking and team collaboration, I excel in high-pressure environments, significantly improving service efficiency. Skilled in customer service and foreign language abilities, I adeptly balance guest needs with operational demands, ensuring optimal dining experiences.

Overview

3
3
years of professional experience

Work History

Host

Voodoo Bayou
04.2024 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.

Cashier Assistant

Universal Cabana Bay
01.2023 - 08.2023
  • Met customer needs through polite, friendly and attentive service.
  • Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
  • Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Operated cash register to record transactions accurately and efficiently.

Cook

Bahama Breeze Island Grill
11.2022 - 05.2023
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.

Amazon Warehouse Worker

Amazon Warehouse
10.2021 - 11.2022
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.

Education

Chancery High School
7001 S Orange Blossom Trl Orlando, FL 32809 Estad
05.2023

Skills

  • Customer Service
  • Team Collaboration
  • Multitasking proficiency
  • Effective Time Management
  • Adaptable to change
  • Foreign language skills
  • Hospitality service expertise

Timeline

Host

Voodoo Bayou
04.2024 - Current

Cashier Assistant

Universal Cabana Bay
01.2023 - 08.2023

Cook

Bahama Breeze Island Grill
11.2022 - 05.2023

Amazon Warehouse Worker

Amazon Warehouse
10.2021 - 11.2022

Chancery High School

Similar Profiles

CREATE PROFILE
Lexkianet Rivera