Lexus Slocum
Cashier
Milwaukee,WI
Summary
Dynamic and customer-focused professional with extensive experience at Culver’s, excelling in cash handling and customer service. Proven ability to enhance customer satisfaction and loyalty through effective communication and conflict resolution. Skilled in POS systems and training new staff, consistently streamlining processes to improve efficiency and sales.
Overview
3
3
years of professional experience
Work History
Cashier
Culver’s
02.2023 - Current
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Addressed customer needs and made product recommendations to increase sales.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Increased sales of promotional items by informing customers about current offers.
- Used POS system to enter orders, process payments and issue receipts.
Education
High School Diploma -
Nicolet High School
Glendale, Wisconsin 06.2020
Skills
Customer service
Cash handling
Customer assistance
Payment processing
Cash register operation
Payment collection
POS systems
Time management skills
Product restocking
Product recommendations
Returns processing
Customer service excellence
Patience and empathy
Work ethic and integrity
Team collaboration
Customer relations
Money handling
Cleaning and sanitizing
Cash management
Attention to detail
Written and verbal communication
Cash handling and management
Reliability and punctuality
Cash handling expertise
Order taking
Cash register systems
Product knowledge
Professionalism and courtesy
Cash drawer balancing
Refunds and exchanges
Staff training
Conflict resolution
Order packaging
POS system operations
Refund handling
Guest inquiries
Complex Problem-solving
Issue resolution
Currency counting
Order verification
Staff mentoring
Credit card processing
Training and onboarding
Sales transactions
Credit and cash transactions
Online orders preparation
Transaction handling
Gift card handling
Multitasking
Teamwork and collaboration
Timeline
Cashier
Culver’s
02.2023 - Current
High School Diploma -
Nicolet High School