Job Search Status
Open to workDesired start date: Open to discussion
Desired Job Title
HostHostHelper CoordinatorEmployeeEmployeeWork Type
Part TimeLocation Preference
On-SiteLocation: Houston, USAHouston Texas
Open to relocation: No
Open To Work
Lexy Ferguson
Houston
Work Preference
Summary
Detail-oriented Job Title with over Number years in Industry, adept at managing multiple priorities and enhancing customer satisfaction. Proven ability to contribute to team success through strong organizational skills and effective communication. Skilled in adapting to new challenges while maintaining focus on company goals. Committed to continuous learning and taking on additional responsibilities to support team objectives.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
Work History
Host
No vacancy
Houston
11.2025 - 03.2026
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system, coordinating seating arrangements efficiently.
- Communicated daily specials and menu items to guests effectively.
Host
Chilis's Bar and Grill
New Caney
04.2023 - 08.2024
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system, coordinating seating arrangements efficiently.
- Communicated daily specials and menu items to guests effectively.
Helper Coordinator
Seaworld
San Antonio
06.2020 - 08.2020
- Handled Number calls per day to address customer inquiries and concerns.
- Delivered services to customer locations on schedule, ensuring customer satisfaction.
- Led projects and analyzed data to identify opportunities for improvement.
- Implemented operational improvements, achieving cost savings and enhancing profit margins.
- Onboarded new temps by entering employee information into systems.
- Collaborated with customers to identify needs and deliver tailored solutions.
- Engaged in team-building activities to strengthen collaboration among colleagues.
- Received and processed stock into inventory management system.
Employee
Freedoms Candle Making
Houston
09.2019 - 12.2019
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Worked with diverse types of weather and ground conditions.
- Measured and hemmed curtains, garments and canvas coverings to size using tape measures.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Tested systems, noting issues and completing preventive maintenance.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Kept track of automatic and self-generated service tickets with Software, increasing efficiency Number% and customer service feedback scores Number%.
Employee
McDonald's
Magnolia
03.2019 - 09.2019
- Delivered complete food orders to guests and confirmed customer satisfaction with completed order.
- Reduced customer wait times by quickly operating customer window and sales register.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Received and processed customer payments and estimated and communicated wait times accurately.
- Prepared variety of foods according to customers' orders or supervisors' instructions by following approved procedures.
- Cooked and prepared foods and monitored food production according to quality and sanitation standards.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent foodborne illness.
- Stocked food products to ensure availability and freshness for customer orders.
- Restocked workstations with supplies and filled food display cases with fresh selections.
- Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.
- Monitored equipment temperatures to maintain food safety standards.
- Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
- Promptly resolved customer complaints, escalating major issues to supervisor.
- Listened attentively to customer complaints and resolved issues promptly.
- Examined trays to check contents for required items and complete orders.
- Recommended complementary items to enhance customer experience and increase overall sales.
Education
High School -
Crosby High School
Crosby, TX 08.2020 - 05.2021
Skills
- Guest Engagement
- Customer Assistance
- Excellent Communication
- Active Listening
- Decision-Making
- Organization and Time Management
- Flexible and Adaptable
- Dependable and Responsible
- Problem-Solving
- Critical Thinking
- Cultural Awareness
- Interpersonal Communication
- Self-Motivated
Accomplishments
- Achieved Result by completing Task with accuracy and efficiency.
- Collaborated with team of Number in the development of Project name.
Timeline
Host
No vacancy
11.2025 - 03.2026
Host
Chilis's Bar and Grill
04.2023 - 08.2024
High School -
Crosby High School
08.2020 - 05.2021
Helper Coordinator
Seaworld
06.2020 - 08.2020
Employee
Freedoms Candle Making
09.2019 - 12.2019
Employee
McDonald's
03.2019 - 09.2019