Lexy Sheffield
New York,NY
Summary
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals. Also shows leadership in a history of coaching and training.
Overview
11
11
years of professional experience
Work History
Sales Coordinator
The Hotel Chelsea
06.2024 - Current
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Demonstrated spaces and products in a highly elaborate and informative manner on tours and in meetings to promote new business.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning, setting company records.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Created SOP's to streamline procedures and provide easier learning for new hires.
- Highly proficient in excel and adobe, creating detailed and efficient contracts, agreements, and spreadsheets.
Sales Assistant
America's Floor Source
12.2023 - 06.2024
- Proficiently handled fast paced order entry for a variety of clients.
- Worked with account managers to fulfill orders, cross referencing provided documents and collaborating on solutions.
- Showed curiosity and interest in the job by taking daily courses on full company operations, better understanding my coworkers and how to best support them.
- Quickly learned and put to use multiple elaborate computer programs to track orders, customer information, order entry, invoices, and more.
Reservations Agent/Spa Concierge
The Hotel Chelsea
12.2023 - 06.2024
- Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services, and facilities.
- Handled billing information over phone and via email.
Maintained awareness of types of rooms available in different resort locations. - Worked closely with front desk to achieve full occupancy of property.
- Created interpersonal relationships with customers to promote repeat business.
- Worked strategically to quote rates that would be in line with all company budget and revenue goals.
Goalkeeper Coach
Reynoldsburg Alliance Soccer Club
08.2021 - 11.2023
- Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
- Promoted stretching, mobility work, and proper form to help athletes safely build strength.
- Developed and led age- and ability-appropriate soccer training drills.
- Established individual goals and monitored player performance to support achievement.
- Built positive, productive training environments fostering team unity and camaraderie.
Barista Trainer
Starbucks
10.2021 - 02.2023
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Customized training strategies based on individual barista knowledge, experience, and strengths.
- Trained new employees in groups and in one-on-one scenarios.
- Successfully managed fast paced, high stress environments and orders to promote customer satisfaction.
- Created a positive and supportive work environment.
Tournament Production Assistant
Barcelona United
08.2018 - 10.2021
- Communicated with other crew members via walkie talkies to coordinate production activities.
- Supported current production needs by being prompt to assist with conflict or requested items.
- Did routine checks on all departments to ensure that all teams felt supported and content.
- Made calls or provides pick-ups for products or services needed.
- Completed wide range of tasks in diverse filming areas to support operations.
Goalkeeper/Center Midfielder
Reynoldsburg High School
06.2016 - 06.2020
- Played Varsity soccer as a starting Goalkeeper for the Reynoldsburg High School team all 4 years of high school.
Goalkeeper
Barcelona United ECNL
08.2014 - 06.2020
- I played on multiple Barcelona United teams, eventually playing in the ECNL league.
- Received multiple college offers to continue my soccer career, including University of Illinois at Chicago, Mississippi State University, Taylor University (Indiana), Indiana State, Marshall University.
- Maintained vigilance on field to communicate, place teammates in correct position and provide formation instructions to prevent oncoming attack of opposing team.
- Incorporated excellent view of field of play to switch play from one side to another to move ball past opponent defense.
- Participated in agility training to improve reflexes.
- Practiced proper diving techniques to avoid serious injury.
Education
Bachelor of Arts - Interior Architecture
Ohio University
Athens, OH05-2026
High School Diploma -
Reynoldsburg High School - BELL Academy
Reynoldsburg05-2020
Associate of Arts - Business Administration
Columbus State Community College
Columbus, OH05-2020
Skills
- Coaching skills
- Goals and performance
- Customer communication
- Issue resolution
- Sales strategy development
- Training program development
- Safety protocols
- Sales strategies
- Performance tracking
- Process improvement
Timeline
Sales Coordinator
The Hotel Chelsea
06.2024 - Current
Sales Assistant
America's Floor Source
12.2023 - 06.2024
Reservations Agent/Spa Concierge
The Hotel Chelsea
12.2023 - 06.2024
Barista Trainer
Starbucks
10.2021 - 02.2023
Goalkeeper Coach
Reynoldsburg Alliance Soccer Club
08.2021 - 11.2023
Tournament Production Assistant
Barcelona United
08.2018 - 10.2021
Goalkeeper/Center Midfielder
Reynoldsburg High School
06.2016 - 06.2020
Goalkeeper
Barcelona United ECNL
08.2014 - 06.2020
Bachelor of Arts - Interior Architecture
Ohio University
High School Diploma -
Reynoldsburg High School - BELL Academy
Associate of Arts - Business Administration
Columbus State Community College
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