Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
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Leyda Gonzalez

Dallas,TX

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.

Overview

2
2
years of professional experience

Work History

Sales Associate

The Men's Wearhouse
Dallas, TX
07.2023 - Current
  • Demonstrated product features and benefits for customers' needs.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Processed credit card transactions quickly and securely.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Organized stockroom shelves according to size, color or style.
  • Developed promotional strategies to increase sales volume.
  • Handled customer complaints in a professional manner.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Assisted customers with product selection, sizing and styling.
  • Greeted customers and provided exceptional customer service.
  • Developed trusting relationships with customers by making personal connections.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Built and maintained relationships with peers and upper management to drive team success.

Education

High School Diploma -

Lake Highlands High School
Dallas, TX
05-2026

Skills

  • Customer service
  • Sales strategies
  • Cash handling
  • Visual merchandising
  • Excellent people skills
  • Store opening and closing
  • Reliable and punctual
  • Reading comprehension skills
  • Upselling
  • Merchandise display
  • Product sales

Affiliations

  • high school soccer athlete

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Sales Associate

The Men's Wearhouse
07.2023 - Current

High School Diploma -

Lake Highlands High School