Leyda M Lopez-Hernandez
Moultrie,GA
Summary
Detail-oriented pharmacy technician with expertise in customer service and medication dispensing. Proficient in managing prescriptions while ensuring patient confidentiality. Committed to enhancing patient satisfaction and improving operational efficiency.
Overview
4
4
years of professional experience
Work History
Pharmacy Technician
Publix Pharmacy
Moultrie, Georgia
04.2026 - Current
- Processed and verified prescriptions to ensure customer safety and accuracy.
- Assisted pharmacists in preparing and dispensing medications accurately.
- Operated pharmacy software to manage prescriptions and patient information securely.
- Verified prescriptions and drug labels, documents and packages.
- Collaborated with peers and pharmacists to streamline order prioritization and completion.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Organized work areas for easy access to supplies.
- Verified and logged daily incoming drug inventories, addressing discrepancies to maintain accurate stock levels.
Front Desk Coordinator
The Howard Center For Women's Health
Tifton, Georgia
10.2024 - 06.2026
- Managed patient scheduling and appointment reminders efficiently.
- Greeted patients warmly and assisted with check-in procedures.
- Maintained patient records and ensured confidentiality compliance.
- Handled incoming calls and responded to patient inquiries promptly.
- Organized office supplies and maintained a clean front desk area.
- Opened the office and completed closing paperwork and procedures daily.
- Provided support to other departments within the organization as needed.
- Made appointments with professionals.
- Coordinated pick-up and delivery of express mail services.
Customer Service Staff Member
Publix
Moultrie, Georgia
09.2022 - 05.2024
- Greeted customers, answered inquiries and resolved customer complaints in a timely manner.
- Resolved customer complaints promptly and effectively.
- Processed transactions accurately using point-of-sale systems.
- Handled returns and exchanges following company policies.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Coordinated shift schedules and delegated tasks among team members effectively.
- Trained new employees on operational procedures and safety standards.
Education
High School Diploma -
Colquitt County High School
Moultrie, GA05-2021
Bachelor of Science - Health Sciences
Valdosta State University
Valdosta, GA06-2026
Skills
- Prescription verification
- Medication dispensing
- Medical terminology
- Patient care
- Office administration
- Customer service
- Team collaboration
- Time management
- Fluent bilingualism
Languages
Spanish
Full Professional
Timeline
Pharmacy Technician
Publix Pharmacy
04.2026 - Current
Front Desk Coordinator
The Howard Center For Women's Health
10.2024 - 06.2026
Customer Service Staff Member
Publix
09.2022 - 05.2024
High School Diploma -
Colquitt County High School
Bachelor of Science - Health Sciences
Valdosta State University