Leyser Murillo-Santos
Raleigh,NC
Summary
I am a dedicated and results oriented student with a strong commitment to excellence and continuous improvement. I strive to surpass my peers and exceed standards in all my endeavors. I work well in team environments while also demonstrating initiative in independent tasks. Open minded and adaptable, I am eager to learn new skills and contribute to success in any role while maintaining a high standard of professionalism.
Overview
5
5
years of professional experience
Work History
Host
La Buena Vida
04.2024 - 08.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Shift Leader
Dunkin' Donuts
08.2021 - 10.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Costumer Service
L&J Tile LLC
06.2019 - 08.2021
- Provided company information and policies to customers upon inquiry and answered questions via phone, email.
- Described product and service details to customers to provide information on benefits and advantages.
Education
High School Diploma -
Rolesville High
Rolesville, NC06.2024
Skills
- Critical Thinking
- Time Management
- Organizational Skills
- Multitasking
- Effective Communication
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Host
La Buena Vida
04.2024 - 08.2024
Shift Leader
Dunkin' Donuts
08.2021 - 10.2023
Costumer Service
L&J Tile LLC
06.2019 - 08.2021
High School Diploma -
Rolesville High
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